[Global Poker] Unofficial Discussion Thread
Hopped on today and the Global Poker section is not there anymore.
*
Edit/MH: As there are no Sponsored Forums now, their forum has been closed and locked, basically to be fair to the other sites. However, you can still read old posts there, at https://forumserver.twoplustwo.com/252/g...
Please use this thread for future discussions.
Thank you.
^^ is everyone aware that you’re only supposed to use Firefox to play on global? I thought this was common knowledge.
This is from an email they sent me:
In the future, before playing we recommend that you try doing basic troubleshooting steps as listed below to ensure that you have smooth social gameplay.
- Check if pop-ups are enabled/disabled (make sure it's enabled)
- See if your firewall or active background software (like anti-virus software) restricts the site. If so, simply add the site to its whitelist.
- Use Chrome or Firefox for an optimal gameplay experience
- Refrain from using VPNs (Virtual Private networks)
- Clear your web browser's cache and cookies.
when i try to access my tables it goes to a black screen. anyone else having problems?
Yep, same thing happening for me too.
After the error the two previous players are referencing, nearly SC 400 are missing from my account. Below is a copy/paste of the message I sent to GP support. I previously contacted them when the error happened, but they haven't replied, despite it being almost a whole day later.
What I sent to support:
My tournament winnings from two tournaments I cashed never showed up in my account. There was an error on Global Poker's end starting around 1:30 AM North American Central Time Zone (CT) that lasted for multiple hours and affected tournaments that were already in progress. Multiple players on a forum confirmed the same thing happening to them at the same time. The players who were eliminated before this error already received their prizes. In the lobby these 2 tournaments still show up as in progress, despite being nearly a day old. The remaining players still haven't received the prizes that we won.
There are two reasonable ways to handle this. The first is to distribute the remaining SC prize pool evenly among the remaining players. The second way is to distribute SC payouts based on current chip positions. Refunding the buyins would NOT be an acceptable solution because the players who were eliminated before us already received their prizes. I will provide details regarding the two affected tournaments below.
Night Freeze SC 2,000 Guaranteed (SC 22 buyin)
Game Starts: Sep 18, 2024 10:00 PM (a day ago)
Historic ID: 66ea42535ab74a0437298234
Remaining payouts 1st place SC 500, 2nd place SC 340
Position
Amount
1
500
2
340
2/94 players remaining, including me. everyone who was eliminated before us already received their prizes
Quick Brawl SC 1,000 Guaranteed [Rebuy, Turbo] (Buy-in: SC 5.5)
Game Starts: Sep 18, 2024 11:45 PM (20 hours ago)
Historic ID: 66ea5ab15ab74a04372984df
13/112 players remain, and I’m 5th in chips
remaining payouts :
Position
Amount
1
301.31
2
209.61
3
159.17
4
117.91
5
78.61
6
65.5
7
52.4
8
39.3
9
32.75
10 - 12
29.47
13 - 15
28.16
Once again, those who were eliminated before the error on Global’s end already received their prizes.
I already contacted support when this error first happened. Unfortunately, it's been nearly a whole day, and I have not yet received a reply. Please remedy this issue ASAP.
After logging in today, I finally received my winnings, but one of the tournaments still shows up in the lobby as running every time I log in, even though it was 2 days ago.
