[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

We’re very excited to open this thread in order to assist you, our valued Americas Cardroom players, with any questions or concerns you may have.

We at ACR strive to improve our product everyday so feel free to use this thread for all comments and suggestions of ways we can make your online poker playing experience as enjoyable as possible.

We look forward to hearing from you!

The ACR Staff

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Edit/MH:

by Winning_TD P

Hi guys.
Just to let you know im no longer with WPN.
Someone else will deal with this account I dont know who. It has been an 8 year journey with highs and lows here more than anything. Ill be back one day somewhere but gl all.

12 October 2011 at 10:38 PM
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722 Replies

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by WotPeed P

Do they have support people that you can contact on social media? I know that some people have had luck going that route when needing help on Ignition/Bovada.

It’s just about impossible to get a hold of anyone from support on acr


by LordDobby P

25 blitz pool is much lower than last weekend, by 50%. Must be because they banned the bots.

I was planning on playing 50z on ACR soon ... forgot how the switch to 25z happened recently.

Very weird how after years and years of people trying to get 25z started and then all of a sudden everyone switches from 50z to 25z ...

This might be to my advantage in the long run anyway if the pool is closer to 10z difficulty than 50z.


by Jbarnes P

It’s just about impossible to get a hold of anyone from support on acr

[email]support@winningpokernetwork.com[/email]

Works for me just fine. Try this e-mail.


If i get around 150$ rake daily is the elite program or 27% rakeback better for me?


by Mckittrick19 P

If i get around 150$ rake daily is the elite program or 27% rakeback better for me?


Elite, it becomes better at around 18k yearly rake iirc (or much sooner if you have an affiliate as well).


by smooth52 P


by Cubeblue P

I read that from January 29th players from Germany will no longer be able to play on wpn rooms.

"ACR In compliance with a notice sent by the Gaming Regulatory Authority to some operators of online poker brands, ACR Poker has decided to cease all gaming and gaming operations for customers from Germany."


LOL why would they comply with anything.

The answer to that question would probably give a good indication if other heavily regulated countries will be next.


I'm not sure if this is the correct place to post but is there anywhere to safely exchange money between players for different poker sites?

For example, Black Chip Poker is making it nearly impossible for me to withdraw my $500 from them so I wanted to send that to a Black Chip player, and in return, they can send me money to BetOnline Poker, SportsBetting Poker, or WSOP Nevada.

Heck, since I won the $500 I would be happy just to get $300 from someone on one of the sites I mentioned. I'm just sick and tired of dealing with BCP's BS!

Thanks for any response.


So they updated the software this morning and i just reached the FT of the $22/ $2500 gtd and the blinds have reset to 1st level


we are all sitting 1000 to 4000 bbs deep for the past 10 mins

***** joke


There were some updates yesterday.
after these I noticed that when you open the lobby of a tournament everything is back to how it was before the big update of last summer: the lobby opens only in a large version and not a smaller one (which you could then enlarge if you wanted).


The disconnects today are unbelievably bad


Anybody else not able to play $200z at the moment?


Whenever a cash table reaches 2 people left, it freezes at the moment blinds are posted and you have to close and open the table again to get it running.

Awful playing experience.


by ShootTheSky P

Anybody else not able to play $200z at the moment?

Aye, infuriating.


by Ceh2021 P

The disconnects today are unbelievably bad

This. I feel like I’ve been disconnected 10 times today


Anyone been having an issue getting HM3 HUD to work on ACR?


Decided to step up my buyin on Black Chip and play a $22 and $55 PLO8 mtt and both mtts wouldn't show my cards until it was my turn.

It defaulted to the generic Black Chips cards and they remained face down until it was my turn.

Hope a new update fixes this. Super annoying!


being stucked at 200blitz tables since yesterday bug, anyone else?




Yes this happens all the time, very common.


Looking for a rakeback deal on a skin which is not ACR. DM.


Site went down hard and trapped money again.

6 attempts to login and finally in.

Money still missing from balance in play when crashed.


Site is down


by DBTH P

Site went down hard and trapped money again.

6 attempts to login and finally in.

Money still missing from balance in play when crashed.

Money from my account is still missing as well from the crash. ****ing wpn does it again


I’m not sure why but when I’m playing blitz I play for about 20 minutes and then it starts to lag/disconnect a ton. I have no problems for the first 20 minutes or so but then it’s just nonstop


by Cubeblue P

There were some updates yesterday.
after these I noticed that when you open the lobby of a tournament everything is back to how it was before the big update of last summer: the lobby opens only in a large version and not a smaller one (which you could then enlarge if you wanted).

this. if you were a spin to win enthusiast like myself, this is devastating, as now you cannot resize/tile the lobbies because they are all as large as the main lobby. I had just gotten used to the new dropdown menu for the tournament details/structure/etc.


by DBTH P

Site went down hard and trapped money again.

6 attempts to login and finally in.

Money still missing from balance in play when crashed.

Same exact thing happened to me. Still don’t have the money in my account after the crash


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