[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread
We’re very excited to open this thread in order to assist you, our valued Americas Cardroom players, with any questions or concerns you may have.
We at ACR strive to improve our product everyday so feel free to use this thread for all comments and suggestions of ways we can make your online poker playing experience as enjoyable as possible.
We look forward to hearing from you!
The ACR Staff
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Edit/MH:
720 Replies
I suppose all the people who have already busted out of tournaments were implicitly negative reverse freerolling
as a semi-reg over the last 2-3 years, I recall MTTs going under once or twice
Well that doesn't sound good. Any hope this will be back up? Even if you can't play I would like to access the cashier so I can play somewhere else
I was just able to access the cashier (with no refund money credited to my account) with no games listed (cash or tournaments) whatsoever. I'll bet it comes back in around an hour.
Ignition is softer anyway. I'm sure they'll appreciate some extra traffic.
What happened to all of the freerolls on ACR? Seems the majority have become non-existent since they redid the client. I don't even have a freeroll tab anymore.
I got ...$205 back (tournament is 207.50, not 204.50, as I posted above).
lol
tilt
Had to CHASE THE LOSS in the spin to get in slot game. This time I won ~$200 in it. Let's call it a karmic refund.
https://twitter.com/ACR_POKER/status/180...
https://twitter.com/ACR_POKER/status/180...
We are currently experiencing technical difficulties with our software. Our technicians are working to resolve the issue as soon as possible.
Thank you for your patience.
...
Gameplay has been restored. Any tournaments that were impacted will be refunded as per our Terms and Conditions.
We apologize for any inconvenience this may have caused.
How do I change settings so enter key does NOT execute a bet (cannot find in settings)
I play multiple sites and sometimes need to hit Enter when organising notes etc. 3bjamming 100bbs with 54o MP vs UTG because I typed some numbers then hit enter is not the one
Yeah, I've been playing a couple hours
I've been frozen for about 10 minutes.
I think the cash games, at least, have crashed.
It appears as if the 9-handed standard games has crashed.
Not a problem. You just can't have two accounts at the same skin.
I'm having issues with ACR support. I requested a paper check and then after reading about US players having issues with cashing checks I asked for my withdrawal to be canceled and money returned to my acr acct. Someone then replied giving me instructions to cancel it myself. The instructions were wrong. He then wrote back that he was forwarding to correct dept. I then got another email back that spoke about withdrawals taking longer than normal. I just want the money back in my acct so I can explore other cashout options
Mike
Viper4173 on ACR
This makes no sense. They say they can't cancel because it's processing. I only requested the withdrawal 4 hrs ago and I've been trying to cancel for 3 hrs
Mike
I guess there isn't much that can be done. They told me if bank don't cash it to write void on check and send them a picture and they would then credit my acct
Today I have noticed that there are no standard 9-handed .05/.10 holdem cash games available. I'm wondering if something is wrong with my client.. so could someone else confirm this?
Isn't there a forum where WPN folks actually look at? Or am I miss-remembering?
client stuck on this loading screen, anyone else?
Just had all my tables freeze up. Wonder if it happened to anyone else. Pretty annoying. My connection was fine.
I think you'd have to be awfully naive to think that ACR is in any way a legitimate website. I also think legitimate online poker is not rigged; however ACR is not a legitimate site as it operates quasi-legally in places where online poker isn't legal. They have no reason to be legitimate. I'm 10000000% sure ACR is filled with super users employed by the site and I'm also 1000000000% sure ACR's RNG is not legitimate. Just far too many insane runouts and action boards for it to be.
I'm also a winner on the site so not just bitching because I'm down thousands. Even when the non-random RNG happens to favor me for a moment it still absolutely reeks of being illegitimate.
did you actually do this. what did they say?
currently 2:50 pst, is the app down? i was in a tourney now nothing is loading...
Yes down welcome to ACR.
I am connected (and in several tournaments) but it is very slow between hands.
Registed for tourney, played 2 hands, ACR goes down. Been down 25 min now. Better get a refund.
blah