[888poker] (ROW) Official Players' Thread

Hi! I made a deposit, asked for documents for verification. To confirm the address, they requested a utility bill OR a bank statement. I cannot provide a utility bill, since the property is registered to my wife, I sent an extract from one bank - it did not fit, from the second bank - they replied that they needed a utility bill, wrote to support, again they demanded a utility bill. I passed verification on other sites, there were no problems. I understand that most likely my actions are useless, but I'm still curious what the question is? I ask the representative of 888poker to clarify the situation if possible,my nickname in the room is 77sasa77.

Regards

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I have sent this issue over to be checked for you.

Regards

Hi.
My account is limited. I sent the requested document 3 days ago. Since then, I have not been notified of the result of the inspection. My payment didn't go through. On the web interface, I see again that I have to upload a document.
Why should my account be limited? There were two inspections last year, everything was fine! I made regular deposits and withdrawals without any problems.
I am waiting for information.
Thank you
benyo87h

Sent these issues over for you guys.

Regards

Please this time be a freaking real person that support the player via email, i'm really **** done with repeating mess from clown. And freaking verify for people if they are real person, interact hard for their rights, and let them withdraw their money, Jesus. I read far too many posts on reddit about money holding and verification problems from too many fella already. Just don't let me regret because of putting money into your site.

Regards.

Hi 888Rep

Yesterday i noticed that after closing the app i would get a popup of "important notice" but couldnt read anything as it would close very fast.

Today i logged in to the software, played for a little while with no issues and then decided to check the website only to find i get redirected to:

https://www.888.com/regulation/restricte...

"Please note that 888’s services are not being offered to players residing in your location. "

Thing is, i know you guys closed operations in USA because of the license change but i live in south america, more specifically, Perú.

So.. what is going on?

I literally can play the tables with no issues, im assuming your team is redirecting incorrectly but you are gonna scare a lot of people for no reason..

Please direct this issue to [email]support@888.com[/email] and they will advise you.

Thanks

Hello , anyone knows how I can delete all my notes?
After a disconnect all my notes were messed up so I d rather not use them on this site. I know this issue exists for years
I browsed my 888 files , I can't find anything. If anyone could help I would appreciate Thanks.

Yeah nevermind, you guys decided to stop operations on my country out of the blue with no prior information.

This was a wonderful experience, thanks for letting me play poker for a little while, 10/10.

same with Thailand

MyDocuments->888poker->"Your username" ,"Notes" is for Your notes, "QuickNotes" is where labels are stored .

Thanks for your help , I was in the wrong file.
Thanks again.

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Hi.
I haven't received a response from support since January 1st. I sent the document, my account was blocked, I did not receive the payment. There is a phone number that can be called from Hungary. Is there Hungarian-speaking customer service there? It's getting ridiculous. They just steal the players money??? I will have to hire a lawyer.
user: benyo87h

When I sent your issue over for you the other day I received this response,

We’ve already contacted member about the missing document that is needed in clearing the account.

Kind regards,

Hello. I haven't received an email for 7 days, even before that I only received an automated letter in which they said they would contact me within 72 hours. There might be a mistake because I didn't receive an email!!!

I guess they mean an e-mail they sent to you in the past (last year).

Did people received their rakeback?

No. The promotion disappeared from the website, you can only see it as a banner in the lobby...lets hope its just a coincidence.
edit: is it possible that you are not eligible for rakeback promo if u havent made a deposit in the current year?

I didnt deposit last year either. I started a bankrollchallenge from freerolls and doing good so i didn't need to deposit.

888rep has the rakeback promo been discontinued?

I didn't get rakeback for at least the last few weeks, only noticed the promotion is still advertised today. Were you guys still getting it in December?