[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

We’re very excited to open this thread in order to assist you, our valued Americas Cardroom players, with any questions or concerns you may have.

We at ACR strive to improve our product everyday so feel free to use this thread for all comments and suggestions of ways we can make your online poker playing experience as enjoyable as possible.

We look forward to hearing from you!

The ACR Staff

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Edit/MH:

by Winning_TD P

Hi guys.
Just to let you know im no longer with WPN.
Someone else will deal with this account I dont know who. It has been an 8 year journey with highs and lows here more than anything. Ill be back one day somewhere but gl all.

12 October 2011 at 10:38 PM
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722 Replies

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by MyrnaFTW P

as much as i love to rag on ACR and now boycott them , that used to happen to me when i left a table without standing up first. so what happened to you was you X out the table but your funds and seat were still active while sitting out .

you need to stand up first and then X out the room if you want your avail balance to be shown immediately

Ah, okay - that makes sense. Thanks.


by DougInDenver P

Ah, okay - that makes sense. Thanks.


Close the poker client, reopen and the trapped tables will usually show up and you close then and money goes to account.

Been a minute since I played there . So who knows now.


by Kosmo P

Close the poker client, reopen and the trapped tables will usually show up and you close then and money goes to account.

Been a minute since I played there . So who knows now.

That was my first thought but didn't solve the issue unfortunately. I've restarted a few times already and the table launches with the error.


by DougInDenver P

That was my first thought but didn't solve the issue unfortunately. I've restarted a few times already and the table launches with the error.

I had same issue today. Support said contact again in 24 hours if it's not fixed by then.


by TheTyman9 P

I had same issue today. Support said contact again in 24 hours if it's not fixed by then.

So the money has returned to my account tonight which is nice but I now don't see a single 25NL table, either with players or full. Is anyone else seeing any?


Can someone explain this to me?


Just confused as to how I can owe money on rake back - not saying its wrong just genuinely confused.


Why is it so hard for basic software like this to function in 2024? WPN's software is literally the most defunct - and for such a long period of time - I have ever seen. Period.

I really don't get it.


Can I run equilab and ACR at the same time? I have some pre-flop ranges saved in there. (Not using it to calculate odds or anything just want to be able to reference the pre-flop charts I made.) I don't want to break the rules.


I have an account at BCP (which I assume is black chip poker). How do I know if I have rakeback there or not? I created the account decades ago. I'm pretty sure I signed up for something but don't remember.


my account --> rewards --> you should see 5 cards: bonus, rakeback, refer a friend, sit & crush, the beast
click on rakeback and you will see your statistics and how much your rakeback percentage is


by NotVanilla P

Can I run equilab and ACR at the same time? I have some pre-flop ranges saved in there. (Not using it to calculate odds or anything just want to be able to reference the pre-flop charts I made.) I don't want to break the rules.

smh...of course it's against the rules to use RTA.

Wow. This is so out of hand at this point.


Pre-flop charts are RTA?


Just googled it. My bad I didn't know that.


by Cubeblue P

my account --> rewards --> you should see 5 cards: bonus, rakeback, refer a friend, sit & crush, the beast
click on rakeback and you will see your statistics and how much your rakeback percentage is

I see five cards, but none of them are rakeback.

* Bonuses, Loyalty, Refer a friend, Sit & Crush and the Beast.

Clicking on Loyalty it seems like that is the alternative rakeback program as explained here https://worldpokerdeals.com/rakeback-dea...)

So researching it seems like based on my low volume of play and low stakes, I should be trying to do the fixed 27% rakeback instead of the elite program.

But I don't know if I can swap if I created the account a decade ago. Will reach out to support.


by Barrin6 P

I see five cards, but none of them are rakeback.

* Bonuses, Loyalty, Refer a friend, Sit & Crush and the Beast.

Clicking on Loyalty it seems like that is the alternative rakeback program as explained here https://worldpokerdeals.com/rakeback-dea...)

So researching it seems like based on my low volume of play and low stakes, I should be trying to do the fixed 27% rakeback instead of the elite program.

But I don't know if

Long time barrin. Support should be able to swap your account over from the loyalty program to rakeback.


Is anyone else missing their rakeback today?

I've had some sitting in there for 3 or 4 days that

I had not yet redeemed, I logged in today and it is at "0".


Hey guy's, I'm just wondering why when I hover my mouse over someone's avatar I don't get a location anymore. I used to see where people were from and it just seems like it went away. I'm not sure if I perhaps changed a setting or something.

Thanks all!


A software update a few months ago removed the option to see player location for all players.


by tarheels2222 P

A software update a few months ago removed the option to see player location for all players.

Weird, It's been like that way for months now. I saw a streamer use that option the other day and it got me thinking.

Thanks for the reply, I appreciate it.


whats up with players that dont know topping up is an option ? They'll buy in for whatever amount lose about but they dont top up they just keep playing with a broken stack until its gone then rebuy for the amount they brough in for originally


by dude45 P

whats up with players that dont know topping up is an option ? They'll buy in for whatever amount lose about but they dont top up they just keep playing with a broken stack until its gone then rebuy for the amount they brough in for originally

They are bad players, cash game fish. What else do u want to hear?


by Helllsreal P

They are bad players, cash game fish. What else do u want to hear?

Seems like even a bad player would know how to top up. Are they so dense they don't know what to do until the rebuy button pops up on their screen


by dude45 P

Seems like even a bad player would know how to top up. Are they so dense they don't know what to do until the rebuy button pops up on their screen

Very weird to assume every single player wants to top up whenever they have the opportunity.

Also could be some people playing on mobile client, have no idea how to top up on that garbage app.


Click join waitlist, table pops up, click join, says you have been disconnected from our server, wash rinse repeat (WRR), give up, try to click join waitlist, but some sort of timeout period, eventually works and lets me join wait list

So kin annoying, has been like this for a year+, when the f are they going to fix a simple programming distributed locking issue??


by Duncelanas P

Very weird to assume every single player wants to top up whenever they have the opportunity.

Also could be some people playing on mobile client, have no idea how to top up on that garbage app.

Yes this. He was playing 100% micros and there are a lot of players at those limits who indeed do not like to top up.

Indeed weird to assume every player wants to top up whenever they have the opportunity. Is it like the first time he was playing in a micro pool?


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