[888poker] (ROW) Official Players' Thread

[888poker] (ROW) Official Players' Thread

Howdy Folks,

Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!


For more information about 888poker and to check out upcoming promotions please go to:
http://www.888poker.com/poker-promotions...


Regards,

Aaron

*

Edit/MH: Previous thread.

01 August 2011 at 09:21 PM
Reply...

911 Replies

i
a

how is it possible? what is this? people cant verify their accounts, but this kinda account exists.
I quit from the table after a couple hands, avoiding some potential cheating stuff or so...



by Adristinson P

Hello,
I'm Educa-s0lver on Pokerstars and TheMestresis on WPN. I present my case here and my recent problems with 888 poker.
It all starts on February 2, 2023 when I received an email in which they asked me for verification. I did it by sending the requested documents and they asked me for new documents again the next day which I sent again.

We spent several months with this dynamic, in which each time they asked me for different documents (I

Hello. I've been waiting for 2 weeks and I still haven't gotten a response from your team. I need help with this topic please.


@nihilicus , I don't get it? What is wrong there?


by nihilicus P

how is it possible? what is this? people cant verify their accounts, but this kinda account exists.
I quit from the table after a couple hands, avoiding some potential cheating stuff or so...


For starters, he doesnt have a nickname.


Have You checked hand history file? What else is wrong?


by Adristinson P

Hello. I've been waiting for 2 weeks and I still haven't gotten a response from your team. I need help with this topic please.

I sent a reminder over for you.

Regards


by 888Rep P


Hello 888rep,

2 weeks later I still haven't received any answer regarding this issue. Could you please send a reminder?

Thanks.


by nihilicus P

For starters, he doesnt have a nickname.

okay, its a software bug. after a certain time another player "lost" his nickname too.


by abcde23 P

Hello 888rep,

2 weeks later I still haven't received any answer regarding this issue. Could you please send a reminder?

Thanks.

Will do.

Regards


2 weeks is rookie numbers im waiting 3 months for one reply and around 7 months since first contacting them. Not even asking you to nudge them again rep as they replied last time u did saying it was still under consideration. Just wondering do you have 3 support staff to cover thousands of requests or what?


@888 rep

1) What is the detailed information for where 888 is licensed?

2) I will be suing 888 for withholding my funds declining to pay me my money. Please provide information where I lawyer can contact your company.

Regards
CashGameCall


by Konkurentas P

Have you requested a withdraw?
I was asked to reverify account after requesting a cashout. Sent all required documents, but they refused to reverify my account.

Got verified after after few attempts


by 888Rep P

Regards

I'm thinking about depositing money on your site.
Is it safe?

Will I be able to withdraw in the future?

Why do you think that there are so many players having problems last year with 888?

I'm really interested on playing on your site but this is holding me back. Can you share some info for the community?


by gavilanu77 P

I'm thinking about depositing money on your site.
Is it safe?

Will I be able to withdraw in the future?

Why do you think that there are so many players having problems last year with 888?

I'm really interested on playing on your site but this is holding me back. Can you share some info for the community?

These are the terms and conditions for the site and if you abide by them you should be fine.
https://www.888poker.com/security-and-pr...

Regards


by LynxEffect P

We need someway of knowing how much timebank we have as our normal clock nears zero. Else sometimes you want to use timebank but you don't have any and it snap folds without warning?

Hi can you acknowledge this please. Its a bug to not know if you have any timebank as the regular time goes down. The original request was also liked by other players so its clearly effecting others too.


Hey folks

1. Did the manual time bank button disappear after the latest update or am I missing something?

2. When the automatic time bank is activated, the countdown is on top of the cards and sometimes you can't understand what you have.


by LynxEffect P

Hi can you acknowledge this please. Its a bug to not know if you have any timebank as the regular time goes down. The original request was also liked by other players so its clearly effecting others too.

by weatherman1 P

Hey folks

1. Did the manual time bank button disappear after the latest update or am I missing something?

2. When the automatic time bank is activated, the countdown is on top of the cards and sometimes you can't understand what you have.

Please mail [email]support@888poker.com[/email] with this issue and they will advise you.

Thanks


by weatherman1 P

Hey folks

1. Did the manual time bank button disappear after the latest update or am I missing something?

2. When the automatic time bank is activated, the countdown is on top of the cards and sometimes you can't understand what you have.

Im not sure about the manual button, I always had the automatic selected. Last night I tried changing it to manual but couldn't see any button.

The timer only a peers for me once timebank is activated - yes its on top of the card(not a big deal for me personally but not idea). If I don't have any timebank it folds my hand - but my problem is I have no idea IF I have timebank or how much I have prior to the normal action time running out. So I have to guess if I have used my timebank and sometimes guess wrong = snap fold.

Is this the same for everyone else?


by LynxEffect P

Im not sure about the manual button, I always had the automatic selected. Last night I tried changing it to manual but couldn't see any button.

The timer only a peers for me once timebank is activated - yes its on top of the card(not a big deal for me personally but not idea). If I don't have any timebank it folds my hand - but my problem is I have no idea IF I have timebank or how much I have prior to the normal action time running out. So

yeah, same here

I don't know where they're looking when making these software updates...


by 888Rep P

Please mail [email]support@888poker.com[/email] with this issue and they will advise you.

Thanks

What will they advise with if this functionality is just missing? Can't you forward it to the development team and let us known if they plan to fix it?


by weatherman1 P

What will they advise with if this functionality is just missing? Can't you forward it to the development team and let us known if they plan to fix it?

Can you please confirm this has been sent to support?

Thanks


by LynxEffect P

Can you please confirm this has been sent to support?

Thanks

no, I haven't sent it


Hello! A player with the nickname "OnCaffeine" is systematically engaged in Buttoning, below I will attach 3 hands, and this happens every day, he sits down and plays 1 hand, most often steals the blind and sits out.

Spoiler
Show

#Game No : 713745408
***** 888poker Hand History for Game 713745408 *****
$0.25/$0.50 Blinds No Limit Holdem - ***
Table Rio Cuarto 9 Max (Real Money)
Seat 5 is the button
Total number of players : 2
Seat 5: ValentinaKs ( $50 )
Seat 6: OnCaffeine ( $50.50 )
ValentinaKs posts small blind [$0.25]
OnCaffeine posts big blind [$0.50]
Dealing down cards
Dealt to ValentinaKs [ 5s, 4d ]
ValentinaKs raises [$1]
OnCaffeine raises [$3.87]
ValentinaKs folds
Summary
OnCaffeine did not show his hand
OnCaffeine collected [ $2.50 ]


Spoiler
Show

***** 888poker Hand History for Game 713745322 *****
$0.25/$0.50 Blinds No Limit Holdem - *** 19 04 2024 21:14:27
Table Rio Cuarto 9 Max (Real Money)
Seat 6 is the button
Total number of players : 2
Seat 2: ValentinaKs ( $50 )
Seat 6: OnCaffeine ( $50 )
OnCaffeine posts small blind [$0.25]
ValentinaKs posts big blind [$0.50]
Dealing down cards
Dealt to ValentinaKs [ 3c, 4d ]
OnCaffeine raises [$0.75]
ValentinaKs folds
Summary
OnCaffeine did not show his hand
OnCaffeine collected [ $1 ]


Spoiler
Show

***** 888poker Hand History for Game 585390313 *****
$0.25/$0.50 Blinds No Limit Holdem - *** 20 04 2024 22:13:06
Table Iquitos 9 Max (Real Money)
Seat 5 is the button
Total number of players : 2
Seat 4: ValentinaKs ( $50 )
Seat 5: OnCaffeine ( $50 )
OnCaffeine posts small blind [$0.25]
ValentinaKs posts big blind [$0.50]
Dealing down cards
Dealt to ValentinaKs [ Ah, 7d ]
OnCaffeine raises [$1.25]
ValentinaKs calls [$1]
Dealing flop [ 3s, Kc, 9h ]
ValentinaKs checks
OnCaffeine bets [$0.99]
ValentinaKs folds
Summary
OnCaffeine did not show his hand
OnCaffeine collected [ $2.85 ]


by ValentinaKs P

Hello! A player with the nickname "OnCaffeine" is systematically engaged in Buttoning, below I will attach 3 hands, and this happens every day, he sits down and plays 1 hand, most often steals the blind and sits out.


Please mail [email]support@888poker.com[/email] with this issue and they will check it out.

Regards


by 888Rep P

Please mail [email]support@888poker.com[/email] with this issue and they will check it out.

Regards

I thought you were 888 official rep/support. Cant you relay this to relevant department, its a bug confirmed by others, what am I missing?


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