[WPT Global] Official Thread
Hi 2+2ers,
Welcome to the official WPT Global thread!
WPT Global is the real-money online poker business of the World Poker Tour, and we’re about to celebrate our two-year anniversary, having launched in April 2022. After such a short time, we’re already the third-largest online poker room in the world (ranked by PokerScout.com, based on cash game traffic).
We’re joining TwoPlusTwo to share information with you, engage with the community, and answer any questions you might have.
WPT Global is special for a few reasons:
- Our modern platform has been built from the beginning to leverage AI technology. We use this in two main ways. The first is to protect the games by detecting collusion, bot use, RTA use and other forms of cheating extremely quickly. We have the best Game Integrity tech I’ve experienced in my 19 years in the industry, and a team of around 50 people using it.
- The second way we utilise AI technology is in managing our ecology. We ensure that games are sustainable and beatable by reserving seats in every game for casual players and limiting the number of seats per table that can be occupied by highly skilled professionals. I’ll go into more detail on this point later, in the below FAQ, but the net result is - we have the softest cash games you’ll find online, and typical win-rates for regs are 5-10x higher than elsewhere. (If you don't’ believe me, just try them and see for yourself).
- We have had a large liquidity pool from the very beginning, especially in cash games. This is because we partnered with a couple of successful Asia-facing poker rooms to bootstrap their liquidity. Most poker startups face an enormous challenge in growing their liquidity from scratch - this solution allowed us to launch with cash games running 24/7 and it contributes to our soft player pool. Now, WPT Global is a large poker site in its own right and less dependent on the Asia liquidity, and we’re growing our games in US Dollars all the time.
- There is enormous value on offer - our explicit aim is to pay back more to players via promotions and giveaways than any other site. Check out our current promotions here.
- Global Spins is our unique twist on the Jackpot SNG concept, with a progressive jackpot and the lowest rake in the industry (5%).
- As part of the World Poker Tour family, we’re the best place to qualify for WPT events around the world, like the WPT World Championship at the Wynn later this year.
Some of you might remember me and my colleague WPT Global Peter from our previous roles. Many years ago, I was one of the first site representatives ever to engage with the 2+2 community, as the first PokerStars representative in the ‘PokerStars Software Improvement Thread’. Later, Peter and I ran the ‘Official MPN - Microgaming Poker Network...’. You can expect a similar level of transparency and responsiveness here. While I don’t promise to respond to every single thing, no constructive question or criticism is off limits.
I look forward to engaging with you all!
All the best,
Alex Scott
President, WPT Global
(X/Twitter: @AlexScott72o)
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FAQ
You can also read a more general FAQ on our website, here.
What countries is WPT Global available in?
Currently, we have a .com licence and have not entered any regulated markets (although we will start to do so later this year). We’re open to most markets that have yet to regulate, including Canada (except Ontario), Ireland, New Zealand and most of Latin America, Asia and Africa.
We don’t (yet) accept players from the US, UK, Australia, Russia, and most of Europe. If you’re from one of these countries and want to qualify for WPT events then Club WPT might work for you!
See our Terms and Conditions (section 2.5) for more detailed information.
How does the ecology management system work? Do you ban winners from playing at WPT Global?
Our ecology management system is specifically designed so that we can run sustainable games without having to penalise winners.
In cash games, our AI technology measures the skill level of every player and predicts their win rate. The model is highly accurate and continually updates so that it cannot be abused or ‘gamed’.
We reserve a number of seats at each cash game table for players that fall into one of our ‘casual player’ categories. In our most popular game (8-Handed NLHE with an ante and a straddle) we reserve six of the eight seats for casual players, which effectively means that highly-skilled pros can only occupy two seats.
Because there is plenty of liquidity, if you find yourself categorised as a pro, you can still always find a game to play at any stake, and you can guarantee yourself a seat in a great game if you start a table, since our ecology management system ensures that only one other pro can sit with you.
The system does not categorise players by their actual win rate, but by how skilled they are. If you have a great run of luck, you will not necessarily be categorised as a pro, and vice versa, you will not necessarily be categorised as a casual player if you run bad.
We find that once players get used to the system, they love it. Both pros and beginners have a better experience because we eliminate some of the common predatory behaviour that occurs elsewhere, and pros can achieve significantly higher win rates. I encourage you to give it a try!
What’s with the games in CNY currency?
Because we partnered with Asia-facing poker rooms to launch, some of our games are in Chinese Yuan (CNY) currency. At the time of writing, the exchange rate to the dollar is about 7.25 CNY to the USD. As we’ve become less dependent on the Asian liquidity we have introduced more USD games. Most cash games and all tournaments including Global Spins are now available in USD, and for those of you that want to play in the CNY games, there’s a handy currency converter in the lobby, and the ability to change the stacks to BB.
****
Edit/MH: WPT Global Peter
976 Replies
Alex,
Doesn't make any sense that if player A and B are playing HU - player C joins and either A or B leave that player C is not getting extra rakeback for table starter.
What if A and B leave the table to player C and then the game resume later on...how is that fair that player C and now Player D will not received rakeback for starting a game on a previously created table?
You should make it clear on the table when and when not receiving bonus. Again, i Don't trust wpt with this stuff, too many bugs in the software.
Make it clear or make a better system...or simply reduce the rake for 2-4 handed play.
That would be the best way to promote starting games.
HU - no rake
3-4handed - 0.25bb rake cap (wich would still be very high at 100+ without RB)
5handed + your usual rake
hey alex ,
wpt app just didn't pay fees to cash players ,can you win the game without fees please tell me .you guys work really bad
the stupidest thing I see you guys doing around the world, if you limit cash players from contacting wpt then congratulations you have achieved your wish, **** app
Hi Alex, can you please answer to this question that a made? Thanks
Can you say please if NL holdem 1/2/4(1) cny and 2/4/8(2) are in the same group?
I would also like to know if there is any news regarding the release date of the fix for the high CPU usage...
I'm trying to find out more about this but it's probably best to contact [email]customercare@wptglobal.com[/email], generally this is the best route for queries about your specific account.
I tend to agree, after all the service you're providing is to keep the game running, and that should be rewarded too. I'll add this to our list of improvements.
I'm not sure what this means, please feel free to post your question in your native language and I'll get help to respond.
They are not in the same group, no.
The high CPU usage fix keeps getting pushed back and is unfortunately in the release after next, which I expect in September. The next two releases combined have hundreds of fixes and performance improvements in total, so should make a big difference.
This is my first time logging in for a while - are the PLO leaderboards gone?
I had a bug for quite some time when sometimes I can't see what card I have been dealt. Is that a known issue?
Yes, but there's a new PLO promotion launching soon, hopefully this Sunday.
It's news to me. Could you please send a report to [email]customercare@wptglobal.com[/email] if you haven't already?
Hey Alex, this morning I received a notice from the affiliate that you will not refund commissions even in the PLO category, is this true or not?
No, it's not true, PLO commission is unchanged.
Hi All,
Apologies for the late post! We have several Day 1 flights as usual today:
So what about this post I made last week, maybe you accidentally overlooked it, at least let me know that you read it and are working on it because I've been waiting for the past 4 months. Please notify the security department to quickly check and unlock my account.
spin leaderboards gone or will they be updated soon?
They'll be updated soon, apologies, we have an internal issue that has delayed this.
I have a question, if a new table open, player A seat but no one to play, then he leave, and player B seat again and no play again, then player C seat and play -> does player C get rakeback for starting table?
Highly Skilled Player.
I thought you said you quit multiple times?
Is it free to buy the insurance during all in situation or you pay fees like on other sites?
Alex , my father constantly askes me to record some of my poker game for him , so he could learn to play poker that way. We live in different cities. Is there any legal screen recording software that is allowed at WPG Global? May i use GeForce experience screen recording function ?
Had this experience many times.
Just asking mate.
Day 2 of our $22 Summer Festival Mini Championship ($150,000 GTD) runs tomorrow (Saturday) and there are just a few flights left for it. There are 2 Day 1 flights for each of our multi-day events today!
Yes. The key is that you need to sit down when there are either no players at the table, or precisely one player. In your example Player C is one of those first two players.
It's not free. Please read the rules before you use it as it's a bit different to what you may be used to: https://wptglobal.com/how-to-play/Insura...
I do think we have a bug here, I see no reason why you wouldn't be able to sit at that table and sometimes players are getting this error when only one player is seated. We're investigating.
Screen recording is fine, screen sharing (e.g. Teamviewer) is not. Your best bet is Windows' free built-in screen recorder: https://www.microsoft.com/en-us/windows/...
But the problem is there are 2 players sat at the table before player C(but they never play even 1 hand or play against each other), so does C get the rakeback for opening the table? I understood that if player A and B played even 1 hand, player C will get nothing but here they never play, just sit and leave.
This is not a bug, they use the feature "table change" and move to the new table with empty seats, but they cannot sit because your "fair game", the same when they see table with 1 player, then they open table, but during that time 1 more player sit down then he cannot sit anymore because of the "fair game". He can only sit on the table when that table appear on his lobby.
P/s: I just explain why and not criticize "fair game".