[888poker] (ROW) Official Players' Thread

[888poker] (ROW) Official Players' Thread

Howdy Folks,

Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!


For more information about 888poker and to check out upcoming promotions please go to:
http://www.888poker.com/poker-promotions...


Regards,

Aaron

*

Edit/MH: Previous thread.

01 August 2011 at 09:21 PM
Reply...

911 Replies

i
a

Hi, I am having trouble verifying my address and country of residence again. I am from Peru (a country where 888poker stopped operating), and I currently reside in Brazil. I sent emails to support with my documents and have not received a response regarding my request. My nickname is GeoGonzalo, and my email is ****. Could you help me?


by GeoGonzalo26 P

Hi, I am having trouble verifying my address and country of residence again. I am from Peru (a country where 888poker stopped operating), and I currently reside in Brazil. I sent emails to support with my documents and have not received a response regarding my request. My nickname is GeoGonzalo, and my email is ****. Could you help me?

Sent this over for you.

Regards


by 888Rep P

Have asked for this to be checked for you.

Regards

Hello , i send all documents which were requested but again not have answer.... can you check please , thank you
is account JACKS1984
Thank you


by JACKS1984 P

Hello , i send all documents which were requested but again not have answer.... can you check please , thank you
is account JACKS1984
Thank you

I have asked for this to be checked for you.

Regards


this is some kind of mockery, if you don’t want a person to play for you, then just block the account, no, you need to mock, they asked me for a bank statement, I sent it, then they asked me for a utility bill, I sent 3 bills, they told me that they weren’t visible there, I sent 2 more bills and I received a letter that they were almost finished, you just need to provide a bank statement or a utility bill, what should you call it????

I've been trying to complete verification for more than half a year, considering that I've been playing in this room for more than 5 years....what's going on?

this is not normal, I go through face verification in Luxon Pay and give them the same documents and everything is fine, for 888 this is not enough, 888 want you to send them documents until old age... this is not normal...


by JACKS1984 P

this is not normal, I go through face verification in Luxon Pay and give them the same documents and everything is fine, for 888 this is not enough, 888 want you to send them documents until old age... this is not normal...

fyi,

The member will need to submit an alternative proof of address, as the document they initially provided did not meet our verification standards.

We’ve already informed the member about this requirement.

Kind regards,


by 888Rep P

fyi,

The member will need to submit an alternative proof of address, as the document they initially provided did not meet our verification standards.

We’ve already informed the member about this requirement.

Kind regards,

half a year ago I sent them a bank statement and it didn't work either

so let them show the standards, let them show what exactly they need


Super )))

yesterday I sent a new document, a new bank statement, no response....

***

unblocked!!! hurray!!!

Thank you !!


Hello 888rep,

I whould like to clarify the terms of the actual Daily Gem Ticket promotion.

1) Is the tournament day = day the tournament starts like it was in the leap day promotion this year (see quote below)?

by 888Rep P

The promotion will include also tournaments which started today and will be over after today.


2) Will the sunday $55 mystery bounty starting at 17:30 GMT and the $109 main event (100k GTD) starting at 18:00 GMT be daily gem tournaments? The $109 main event is already in the lobby but is not stated as a daily gem tournament by now. Or will another $109 tournament be a daily gem tournament?
3) Can players win 3 Tickets every week during the promotion period? Or is 3 Tickets the maximum in the whole promotion period?
4) Promotion end is stated as 09.10.2024. It is gonna be impossible to win a ticket in the week from 07.10.2024 to 09.10.2024. Will the actual end be 06.10.2024? Or will the whole week until 13.10.2024 count?

Thanks


by abcde23 P

Hello 888rep,

I whould like to clarify the terms of the actual Daily Gem Ticket promotion.

1) Is the tournament day = day the tournament starts like it was in the leap day promotion this year (see quote below)?

2) Will the sunday $55 mystery bounty starting at 17:30 GMT and the $109 main event (100k GTD) starting at 18:00 GMT be daily gem tournaments? The $109 main event is already in the lobby but is not stated as a daily gem tournament by


I have asked for clarification on this for you.

Regards


by dobi P

Hello. 888Rep
my nickname: dobiCH
My account was temporarily blocked for 3 months on May 15, 2024. Last time
the account was unblocked on time, this time there is already a delay of a week. I ask you to take
care of my account. I have already written to you by email three times. I never received an answer.

by 888Rep P

This will be checked out for you.

Regards

Hello, 888rep,

My nickname is dobiCH.

I've already been banned three times FOR NOTHING.

Here are screenshots confirming that I was banned for 4 months this year, played for 2 weeks and was repeatedly blocked with an unban.







Because of these extremely FAST bans, I can't even withdraw money for 4 months ( +-7k$) . I have never had, as you say, “scripts for seats” and according to you, you have checked this and approved my account for less than 4 months.

Explain at least why I am banned immediately after unbanning, I do not use ANYTHING prohibited and do not violate the rules. Please unban me or at least return the money that has been stuck on the account for more than 4 months


by abcde23 P

Hello 888rep,

I whould like to clarify the terms of the actual Daily Gem Ticket promotion.

1) Is the tournament day = day the tournament starts like it was in the leap day promotion this year (see quote below)?

2) Will the sunday $55 mystery bounty starting at 17:30 GMT and the $109 main event (100k GTD) starting at 18:00 GMT be daily gem tournaments? The $109 main event is already in the lobby but is not stated as a daily gem tournament by


fyi,

Please thank him for his feedback.

1. The tournament day counts as the day it ended. Since Sunday tournaments are not part of the promotion, it doesn’t really matter though.
2. As stated in the T&Cs – only tournaments that contain the term ‘Daily Gems’ in their name will be included in the promotion.
3. Maximum 3 tickets per week.
4. There is indeed a problem with the end date. The relevant end date should indeed be October 6th. However, if the promotion goes well, we may extend.

Regards,


by dobi P

Hello, 888rep,

My nickname is dobiCH.

I've already been banned three times FOR NOTHING.

Here are screenshots confirming that I was banned for 4 months this year, played for 2 weeks and was repeatedly blocked with an unban.







Because of these extremely FAST bans, I can't even withdraw money for 4 months ( +-7k$) . I have never had, as you say, “scripts for seats” and according to you, you have checked this and approved my account for less


I sent this over for you.

Regards


by JACKS1984 P

Thank you !!

Your welcome.


by 888Rep P

fyi,

Please thank him for his feedback.

1. The tournament day counts as the day it ended. Since Sunday tournaments are not part of the promotion, it doesn’t really matter though.
2. As stated in the T&Cs – only tournaments that contain the term ‘Daily Gems’ in their name will be included in the promotion.
3. Maximum 3 tickets per week.
4. There is indeed a problem with the end date. The relevant end date should indeed be October 6th. However, i

Thanks for clarification.


I'm still waiting for a withdrawal to process since 31/8. I received an email to verify ID which I have done ( having already done in it for previous withdrawals also). Confirmation ID of withdrawal 746372271466. Username = Cbergin_

Thank you.


by PopAShush P

I'm still waiting for a withdrawal to process since 31/8. I received an email to verify ID which I have done ( having already done in it for previous withdrawals also). Confirmation ID of withdrawal 746372271466. Username = Cbergin_

Thank you.

https://www.888.com/banking/withdrawal/t...


Hello, 888rep. Please help me to pass the verification. I have already sent documents a lot of times - a valid passport, a certificate from the bank and others (I started on 09/20/23), but I still cannot pass verification in any way. My nickname on 888 Poker is 88lx88.


by 88lx88 P

Hello, 888rep. Please help me to pass the verification. I have already sent documents a lot of times - a valid passport, a certificate from the bank and others (I started on 09/20/23), but I still cannot pass verification in any way. My nickname on 888 Poker is 88lx88.

Sent over for you.

Regards


by dipra P

Hello everyone,

I'm here to share my recent experience with 888poker's support and would like to hear your thoughts on this matter.

Recently, I reached out to their support to address an issue regarding the difficulty in verifying my address. As a Brazilian, I encountered the requirement for documents in English, which in itself is questionable. Nevertheless, I decided to proceed and hired a sworn translator to translate my document.

To my sur

Honestly, I don’t even know why I’m still writing about this issue, but I’ve run out of options and don’t know what else to do.

I’ve gone through every possible problem with 888. The address verification, which should have been a simple task, turned into a huge complication. Still, I went through all the steps, always staying polite and respectful with their support, never losing my patience.

After all that, on August 24th, they confirmed my withdrawal of $2,245. I had been trying to withdraw that money since the beginning of August, which I’m entitled to. For them, this amount might not seem like much, but for me, who quit my job to focus on becoming a professional poker player, it’s essential. But the money never reached my bank account.

I went to my bank to check if the issue was on my end or theirs, but it wasn’t. My withdrawal doesn’t even show up as a pending payment. To be sure, I asked my bank manager for an official statement proving that the money wasn’t received, and he signed the document.

Now, almost 20 days later, I still don’t know where my money is. It’s not in my bank, and I can prove that I didn’t receive it. It also hasn’t been returned to my 888 account.

Good luck to everyone else in the same situation, just trying to get what’s rightfully ours, because from what I’ve seen, I’m not the only one dealing with this. And to those who read all the way through, don’t give up on your money.

Some might think I made a mistake with the bank details or documents, but that’s impossible. I went to the bank to make sure everything was correct on the statement, checked it about 20 times before sending, and reviewed it again afterward. So, if it wasn’t my mistake or the bank’s, it has to be on 888’s end. Either someone didn’t do their job properly, or I’ll never see that money.


finally 888 began doing something with such s*ums like you.
Your account has been alerted because of your behaviour at the tables. You insta sit out/sit in together with recreational player.

I really hope that now some regs will stop doing this as well, and there will be more friendly atmosphere at the tables. Like on PS and GG.

Well done 888!


by dobi P

Hello, 888rep,

My nickname is dobiCH.

I've already been banned three times FOR NOTHING.

Here are screenshots confirming that I was banned for 4 months this year, played for 2 weeks and was repeatedly blocked with an unban.







Because of these extremely FAST bans, I can't even withdraw money for 4 months ( +-7k$) . I have never had, as you say, “scripts for seats” and according to you, you have checked this and approved my account for less


by MihailsG P

finally 888 began doing something with such s*ums like you.
Your account has been alerted because of your behaviour at the tables. You insta sit out/sit in together with recreational player.

I really hope that now some regs will stop doing this as well, and there will be more friendly atmosphere at the tables. Like on PS and GG.

Well done 888!

Sitting in and out with recs has nothing to do with these emails and there's nothing in t & c's about quitting when a fish busts or sitting when a fish sits.


by MihailsG P

finally 888 began doing something with such s*ums like you.
Your account has been alerted because of your behaviour at the tables. You insta sit out/sit in together with recreational player.

I really hope that now some regs will stop doing this as well, and there will be more friendly atmosphere at the tables. Like on PS and GG.

Well done 888!

I agree, rude behaviour against recreational players and insta sitout when they left table.


you are next my friend 😀

by BGnight P

Sitting in and out with recs has nothing to do with these emails and there's nothing in t & c's about quitting when a fish busts or sitting when a fish sits.


can u involve cashout options, when all-ins ? imposible to play with this trash RNG without it


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